# Customer service > Customer service: 11 tools in this category, sorted by rating. - URL: https://toolguide.io/en/tool-categorie/klantenservice/ - Language: en - Site: ToolGuide (https://toolguide.io/) Links to tools go through toolguide.io/go/; some are affiliate links. Prices are as listed by the maker, in the maker's currency, with the date they were last checked. --- 11 tools in this category, sorted by rating. [Intercom](https://toolguide.io/en/tool/intercom/) 4.6 An AI-powered customer service platform that combines messaging, helpdesk, and proactive support to help businesses communicate more personally. From **$ 19** per month [Try Intercom →](https://toolguide.io/go/intercom/?p=category) [Hiver](https://toolguide.io/en/tool/hiver/) 4.2 · Free to use Transforms Gmail and Outlook into a powerful helpdesk and collaboration tool with shared inboxes. From **$ 19** per month [Try Hiver →](https://toolguide.io/go/hiver/?p=category) [Missive](https://toolguide.io/en/tool/missive/) 4.1 · Free to use Missive is a collaboration platform that combines email, team chat, and task management in one shared inbox. From **$ 14** per month [Try Missive →](https://toolguide.io/go/missive/?p=category) [KrispCall](https://toolguide.io/en/tool/krispcall/) Cloud telephony platform with CRM integrations and AI features for modern business communication. From **$ 12** per month [Try KrispCall →](https://toolguide.io/go/krispcall/?p=category&wct_click_id={wct_click_id}) [Front](https://toolguide.io/en/tool/front/) A customer operations platform that combines email, apps, and team communication into one shared inbox. From **$ 25** per month [Try Front →](https://toolguide.io/go/front/?p=category) [Help Scout](https://toolguide.io/en/tool/helpscout/) Free to use A customer service platform that combines email, live chat, and helpdesk into a shared inbox that feels like personal email. From **$ 25** per month [Try Help Scout →](https://toolguide.io/go/helpscout/?p=category) [Helpwise](https://toolguide.io/en/tool/helpwise/) A shared inbox tool for teams to manage email, chat, SMS, and WhatsApp centrally with automation and collaboration features. From **$ 12** per month [Try Helpwise →](https://toolguide.io/go/helpwise/?p=category) [Drag](https://toolguide.io/en/tool/drag/) Free to use Transforms Gmail into a shared team workspace with Kanban boards for helpdesk, CRM, and task management. From **$ 12** per month [Try Drag →](https://toolguide.io/go/drag/?p=category) [Zendesk](https://toolguide.io/en/tool/zendesk/) A comprehensive customer service platform that combines ticketing, self-service, and AI-powered support for businesses of any size. From **$ 19** per month [Try Zendesk →](https://toolguide.io/go/zendesk/?p=category) [Freshdesk](https://toolguide.io/en/tool/freshdesk/) Free to use A cloud-based customer service solution that combines ticketing, self-service, and automation to help support teams work more efficiently. From **$ 19** per month [Try Freshdesk →](https://toolguide.io/go/freshdesk/?p=category) [Hubspot](https://toolguide.io/en/tool/hubspot/) Free to use All-in-one CRM platform that integrates marketing, sales, content, and customer service through the inbound methodology. From **€ 9** per month [Try Hubspot →](https://toolguide.io/go/hubspot/?p=category) ## Alternatives [7 alternatives 7 Best Missive alternatives Missive is primarily used by teams that want to combine internal chat and external email in one application to reduce context switching. Users often look for alternatives due to the cost per user for larger teams or the need for specific helpdesk features like a knowledge base or ticket numbers that Missive doesn't offer by default. January 8, 2026 **View →**](https://toolguide.io/en/alternative/missive/)