# CRM > CRM: 14 tools in this category, sorted by rating. - URL: https://toolguide.io/en/tool-categorie/sales/crm/ - Language: en - Site: ToolGuide (https://toolguide.io/) Links to tools go through toolguide.io/go/; some are affiliate links. Prices are as listed by the maker, in the maker's currency, with the date they were last checked. --- 14 tools in this category, sorted by rating. [Intercom](https://toolguide.io/en/tool/intercom/) 4.6 An AI-powered customer service platform that combines messaging, helpdesk, and proactive support to help businesses communicate more personally. From **$ 19** per month [Try Intercom →](https://toolguide.io/go/intercom/?p=category) [Monday.com](https://toolguide.io/en/tool/monday/) 4.5 · Free to use A visual Work OS platform that allows teams to plan, organize, and automate projects, workflows, and tasks. From **$ 9** per month [Try Monday.com →](https://toolguide.io/go/monday/?p=category) [Mailchimp](https://toolguide.io/en/tool/mailchimp/) 4.3 · Free to use An all-in-one marketing platform for email marketing, automation, and CRM, designed to help businesses grow. From **$ 13** per month [Try Mailchimp →](https://toolguide.io/go/mailchimp/?p=category) [Hiver](https://toolguide.io/en/tool/hiver/) 4.2 · Free to use Transforms Gmail and Outlook into a powerful helpdesk and collaboration tool with shared inboxes. From **$ 19** per month [Try Hiver →](https://toolguide.io/go/hiver/?p=category) [Pipedrive](https://toolguide.io/en/tool/pipedrive/) 4.1 A visual CRM platform focused on activity-based selling to help sales teams close deals faster. From **€ 14** per month [Try Pipedrive →](https://toolguide.io/go/pipedrive/?p=category) [Airtable](https://toolguide.io/en/tool/airtable/) 4.0 · Free to use Airtable is a powerful low-code platform that combines the flexibility of a spreadsheet with the power of a relational database for building apps and workflows. From **$ 20** per month [Try Airtable →](https://toolguide.io/go/airtable/?p=category) [GetReponse](https://toolguide.io/en/tool/getreponse/) Free to use All-in-one marketing platform for email marketing, automation, and e-commerce with AI features. From **$ 15.60** per month [Try GetReponse →](https://toolguide.io/go/getreponse/?p=category) [Help Scout](https://toolguide.io/en/tool/helpscout/) Free to use A customer service platform that combines email, live chat, and helpdesk into a shared inbox that feels like personal email. From **$ 25** per month [Try Help Scout →](https://toolguide.io/go/helpscout/?p=category) [Helpwise](https://toolguide.io/en/tool/helpwise/) A shared inbox tool for teams to manage email, chat, SMS, and WhatsApp centrally with automation and collaboration features. From **$ 12** per month [Try Helpwise →](https://toolguide.io/go/helpwise/?p=category) [Drag](https://toolguide.io/en/tool/drag/) Free to use Transforms Gmail into a shared team workspace with Kanban boards for helpdesk, CRM, and task management. From **$ 12** per month [Try Drag →](https://toolguide.io/go/drag/?p=category) [Zendesk](https://toolguide.io/en/tool/zendesk/) A comprehensive customer service platform that combines ticketing, self-service, and AI-powered support for businesses of any size. From **$ 19** per month [Try Zendesk →](https://toolguide.io/go/zendesk/?p=category) [Hubspot](https://toolguide.io/en/tool/hubspot/) Free to use All-in-one CRM platform that integrates marketing, sales, content, and customer service through the inbound methodology. From **€ 9** per month [Try Hubspot →](https://toolguide.io/go/hubspot/?p=category) [Gong](https://toolguide.io/en/tool/gong/) Revenue Intelligence platform that records, transcribes, and analyzes sales conversations with AI for better deal insights. From **$ 120** per month [Try Gong →](https://toolguide.io/go/gong/?p=category) [Freshdesk](https://toolguide.io/en/tool/freshdesk/) Free to use A cloud-based customer service solution that combines ticketing, self-service, and automation to help support teams work more efficiently. From **$ 19** per month [Try Freshdesk →](https://toolguide.io/go/freshdesk/?p=category) ## Comparisons [Monday.com · Airtable](https://toolguide.io/en/compare/monday-vs-airtable/) ## Alternatives [12 alternatives 12 Best Monday.com Alternatives Monday.com is primarily used as a visual Work OS for project management and workflow automation. Users often look for alternatives due to the complex pricing model with seat buckets or the limits on automations in cheaper plans. January 8, 2026 **View →**](https://toolguide.io/en/alternative/monday-4/)